Question 1

What is the MOQ for customised stationery in New Zealand?

Accepted Answer

Our Minimum Order Quantity (MOQ) varies by product. For most pens and notebooks, it starts at 100-500 units. However, for premium gift sets, we can often accommodate orders as low as 25 units. Please check individual product pages for specific details.

Question 2

Are recycled materials available?

Accepted Answer

Yes! We specialize in sustainable stationery. We offer a wide range of products made from recycled paper, recycled plastic (RPET), bamboo, and other eco-friendly materials. Look for the 'Eco-Friendly' tag on our product pages.

Question 3

Do you offer eco-friendly printing options?

Accepted Answer

Absolutely. We use soy-based inks and water-based printing methods wherever possible to minimize environmental impact. We also offer laser engraving, which requires no ink at all.

Question 4

Can we request samples?

Accepted Answer

Yes, we understand the importance of seeing and feeling the product before committing to a bulk order. We can provide unbranded samples for a small fee, or in some cases, free of charge (shipping costs may apply). Please contact our team to request a sample.

Question 5

What is the typical lead time?

Accepted Answer

Standard lead time for customized products is typically 10-15 working days from artwork approval. For larger orders or complex customisation, it may take up to 20-25 working days. We will always provide an estimated delivery date when you quote.

Question 6

Do you supply government or education sectors?

Accepted Answer

Yes, we work extensively with government departments, schools, and universities across New Zealand. We understand procurement processes and can provide official quotes and invoices as required.

Question 7

Do you ship nationwide?

Accepted Answer

Yes, we ship to all locations across New Zealand, from Cape Reinga to Bluff. We use reliable courier partners to ensure your order arrives safely and on time.

Question 8

Can you help with artwork design?

Accepted Answer

We have a basic design service available to help place your logo on our products. If you need more complex design work, we can recommend trusted partners.

Question 9

What file formats do you need for printing?

Accepted Answer

For the best print quality, we require vector files (AI, EPS, or PDF). If you only have a high-resolution PNG or JPG, our team can advise if it's suitable for print.

Question 10

Do you offer rush orders?

Accepted Answer

We try our best to accommodate urgent deadlines. If you have a specific event date, please let us know immediately, and we will check if we can fast-track production for you (rush fees may apply).

Frequently Asked Questions

Common Questions About Corporate Stationery Orders